Last Updated: July 31, 2025

 

At Real Submission Grappling, we understand and deeply value your privacy. This Privacy Policy outlines how Rickros Submission Grappling LLC ("RSG," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit and use realsubmissiongrappling.com (the "Site") and interact with or purchase our services. By continuing to use our Site, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1. Information You Provide Directly

We collect personal information that you voluntarily provide to us, including but not limited to, when you:

• Register for an account or membership: this may include your name, email address, password, phone number, and address (or other contact details).

• Make a purchase: while we don't store your full payment card details on our servers, our third-party payment service providers collect necessary payment information (such as your name, billing address, and credit card numbers) to complete transactions. We receive limited transaction details (e.g., type of card, last four digits, transaction amount, date, and order specifics) from them.

• Communicate with us: when you send us emails or messages, or contact us for support, we collect the content of your communications and your contact information.

• Participate in community features: any content you post or share within our Site's community features (e.g., forums, member profiles) may be collected.

1.2. Information We Collect Automatically

When you visit our Site, we (or our third-party service and analytics providers) automatically collect certain information about your device and Browse activity. This helps us load the Site accurately for you and perform analytics to optimize our Site. This information includes:

• Device Information: examples include your web browser version, IP address, time zone, unique device identifiers, and operating system.

• Usage Data: information about how you interact with the Site, such as the specific pages or products you view, search terms used, and your navigation path through the Site.

• Cookie Information: data collected through cookies, log files, web beacons, tags, and pixels. 

• Social Media Content Integration: we may display publicly available content, such as photos and videos, from our official social media pages directly on our Site. This content is subject to the privacy policies and terms of service of those third-party platforms. We do not directly collect personal information from individuals appearing in such integrated content unless they directly interact with our Site's features.

1.3. Use of Photos and Videos

We capture photographs and videos of students (adults and children) during training sessions, events, and other activities. With the explicit consent of the adult participant (or the parent/ legal guardian of a minor participant) via our separate Photo/Video Release Form, these images and videos may be used for promotional, marketing, or educational purposes on our website, social media, and digital platforms.

 

2. Third-Party Service Providers

Real Submission Grappling acts as the data controller for the personal information collected from you. This means we determine the purposes and means of processing your data. Wix.com Ltd. and its affiliates act as our data processors, providing the platform and related services that help us operate our Site and manage your data on our behalf, in accordance with the Wix Privacy Policy.

Our services may also rely on other third-party service providers for specific functions, such as various payment processing services (e.g., PayPal, Stripe, or other payment gateways) and analytics (e.g., Google Analytics, Facebook Pixel, or other similar services). Your data shared with these providers is subject to their respective privacy policies.

 

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Manage Services: to operate, maintain, and provide the services you request, such as managing your account, memberships, class bookings, access to member-exclusive content, and fulfilling your orders.

• Process Transactions: to process your payment information, arrange for order confirmations/invoices, and manage recurring billing.

• Communicate with You: to send you updates, security alerts, support messages, account notifications, and marketing communications (where you have opted in or as permitted by law).

• Enhance and Improve Our Site and Services: to understand how users interact with our Site, troubleshoot issues, develop new features, and optimize our site's performance and user experience through analytics.

• Maintain Safety and Security: to detect, prevent, and address technical issues, fraud, abuse, and to enforce our Terms & Conditions, including screening orders for potential risk/fraud and monitoring user conduct within community features.

• Marketing and Promotional Activities: to display and use photographs, videos, and testimonials or other content for our promotional, marketing, or educational purposes, as specifically consented to by you.

• Comply with Legal Obligations: to meet legal, regulatory, or other compliance requirements.

 

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers (Processors): we share information with third-party vendors and service providers who perform services on our behalf and help us operate our business. These include platform providers, payment processing, analytics providers, email delivery services, and customer support, who are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

• Legal Compliance and Protection: we may share your personal information if required to do so by law, or in the good faith belief that such action is necessary to:

  • comply with a legal obligation (e.g., a subpoena, search warrant, or other lawful requests from public authorities)

  • protect and defend our rights or property

  • act in urgent circumstances to protect the personal safety of users of the Site or the public

  • protect against legal liability

• Business Transfers: in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.

• With Your Consent: we may share your information for any other purpose with your explicit consent.

 

5. Children's Privacy

Protecting the privacy of young children is especially important. This Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are a parent or legal guardian and you believe your child has provided us with personal information, please contact us immediately at info@realsubmissiongrappling.com. If we become aware that an individual under this age has provided us with personal information through the Site, we will take steps to delete it from our records.

 

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. After that, we will retain data only as necessary for legal, accounting, or reporting purposes, and for the duration required by law.

To determine the appropriate retention period for personal information, we also consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your personal information will be retained only until you ask us to erase this information, where applicable by law and operational necessity. For more information on your right of erasure, please see the 'Your Rights and Choices' section below.

 

7. Automated Decision-Making

Automated decision-making refers to a decision made solely by automated means without any human involvement. We do not directly engage in fully automated decision-making that has a legal or otherwise significant effect on you. However, our third-party service providers may use limited automated decision-making processes for purposes such as fraud prevention. These processes typically involve:

• temporary denylist of IP addresses associated with repeated failed transactions;

• temporary denylist of credit cards associated with denylisted IP addresses. These automated decisions are generally designed to protect against fraud and do not have a legal or otherwise significant effect on you.

 

8. International Data Transfers

Your personal information may be stored and processed in any country where we have facilities or engage service providers. By using our Site and services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than your country.

When we transfer your data to a third country, we will ensure that such transfer complies with applicable data protection laws. This includes ensuring adequate safeguards are in place, such as reliance on legally recognized transfer mechanisms, to protect your data according to applicable data protection regulations.

 

9. Your Rights and Choices

We respect the privacy rights of all our users. Regardless of your location, you have certain rights regarding your personal information. To exercise any of these rights, please contact us directly using the contact information provided at the end of this policy. Please note that we may require verification of your identity for all requests for information.

9.1. GDPR

If you are a resident of the EEA, we process your personal information under the following lawful bases, as defined by the GDPR:

• Your Consent: where you have given us explicit consent for a specific purpose (e.g., for marketing communications, or use of photos/videos). You have the right to withdraw your consent at any time.

• Performance of a Contract: when the processing is necessary for the performance of a contract with you (e.g., to provide services, process payments, or fulfill your order).

• Compliance with Legal Obligations: when processing is necessary to comply with a legal obligation (e.g., tax, accounting, or consumer protection laws).

• Protection of Vital Interests: to protect your or another person's vital interests (e.g., in emergencies).

• Legitimate Interests: when the processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. Our legitimate interests include improving our services, preventing fraud, ensuring network and information security, and direct marketing where applicable.

In addition to these lawful bases, you have the right to:

• request access to the personal information we hold about you

• request that your personal information be corrected or updated if it is inaccurate or incomplete

• request that we erase your personal information

• request that we restrict the processing of your personal information

• object to the processing of your personal information where we are relying on a legitimate interest

• request a copy of your personal information in a structured, commonly used, machine-readable format

• withdraw your consent at any time where we relied on your consent to process your personal information. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

• lodge a complaint with a supervisory authority if you believe your rights have been violated.

9.2. CCPA

If you are a resident of California, you have the right to:

• know what personal information is being collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or "selling" personal information, and the categories of third parties with whom we share personal information

• request that we delete personal information collected from you, subject to certain exceptions

• opt-out of the "sale" of your personal information

• not be discriminated against for exercising your CCPA rights

• designate an authorized agent to submit requests on your behalf.

9.3. LGPD

If you are a resident of Brazil, you have rights regarding your personal data similar to those under GDPR, including the right to access, correction, anonymization, blocking, deletion, portability, and revocation of consent. 

 

10. Data Security

We implement a variety of reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include using SSL encryption for data transmission, adhering to PCI DSS standards for payment processing through our chosen service providers, and leveraging our platform provider's (Wix) robust security infrastructure, which includes industry-standard certifications. We also limit access to your data using access controls and confidentiality commitments.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is fully secure. We do not store your full payment card details on our servers. Please be aware that, despite our best efforts, any transmission of personal information carries some inherent risk.

 

11. Cookies and Similar Technologies Usagе

We use cookies and similar tracking technologies to enhance your Browse experience, analyze site usage, and support our services. Cookies are small data files placed on your device, which may contain unique identifiers and information about your interactions with our Site. Other tracking technologies like beacons, tags, and scripts are also used for these purposes. You can manage your cookie preferences through your browser settings, including refusing all cookies or indicating when a cookie is being sent. Please note that blocking or removing cookies may negatively impact your user experience and the functionality of some parts of our Site.

Do Not Track: while some web browsers may offer a "Do Not Track" (DNT) preference, there's no consistent industry standard or legal framework for how websites should respond to these signals. Therefore, we do not alter our data collection and usage practices when we detect a DNT signal from your browser.

For more information on how we use cookies, please refer to our dedicated Cookie Policy.

 

12. Third-Party Websites and Services

Our Site may contain links to websites or services owned or operated by third parties (e.g., social media platforms, partner sites) that may have their own cookies or data collection practices. These links are provided for your convenience and information. We do not control and are not responsible for the privacy practices or the content of these third-party websites or services. Our inclusion of links to such websites or services does not imply any endorsement of the material on those websites or any association with their operators. Please be aware that once you leave our Site, this Privacy Policy no longer applies, and we encourage you to review the privacy policies of any third-party websites or services you visit.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We'll notify you of any material changes by posting the revised Privacy Policy on this page with an updated "Last Updated" date. Where required by law, we may also provide additional notice of material changes through email or a prominent notice on our Site. We encourage you to review this Privacy Policy periodically for any changes, to ensure you're familiar with the most current version. Your continued use of the Site after any changes indicates your acceptance of the revised Privacy Policy.

 

14. Contact Us

If you wish to contact us or have any questions about or complaints in relation to this Privacy Policy, please reach out to us by email at info@realsubmissiongrappling.com.